We ship overseas.
Please read the information below to know about overseas delivery.
We take order from overseas by email.
We support our customers in both Japanese and English.
Customer-support in English is only held by emails.
Email address for order / inquiries is info@roadonlineshop.com
For overseas delivery, we use EMS.
Your order will be shipped to you via Japan Post EMS.
Japan Post is a speedy delivery service that delivers to more than 120 countries.
With an effective tracking system and insurance program,
EMS is able to offer a secure delivery worldwide.
You can track your package with the tracking code provided and it will be delivered within a week.
Shipping fee will be charged separately according to the order price / weight of the item.
As soon as we know the official delivery fee,
we will send you the invoice amount of the item price + shipping fee (including insurance) by email.
※"Free shipping 【送料無料】" is only available for orders delivered to address in Japan.
Method of payment
We only accept Credit card for orders from overseas.
The business settles an account by an email.
Settlement method
We will inform you the amount of money including the commodity amount of money and the postage here .
Please note that in rare occasions slight discrepancies in calculation of the delivery cost might occur.
In that case we will contact you a notification mail by e-mail.
Thank you for understanding.
Please settlement from the feed you mail .
"Pay Pal" credit settlement
Please check the mail from our shop for the correct amount.
We will ship after the payment is settled.
You will receive an e-mail regarding the payment from us.
Please click the link to the PayPal website on the e-mail,
and settle the payment within 5days.
Please also be reminded that if we cannot confirm receipt of your payment to our PayPal account 6days after the above e-mail is sent,
your order shall be automatically cancelled.
Customs duty and other taxes may be levied when the shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.
※When the name of the person who ordered it and the names of the credit card are different,
the order is canceled.
※Order will be canceled if I did not get authorization of credit card you are using.
Any return or refund will not be accepted for overseas delivery once Shipping Notice e-mail is sent out.
